Terms & Conditions

Pricing

Prices quoted are in GBP and are not subject to VAT. Please note that our prices are reviewed periodically.

Delivery

Subject to minimum order requirements, deliveries within our 30 mile radius are free and by our own transport.
Orders are usually dispatched within 48hrs but may also take up to 2 weeks in busy times. We will notify you of any delays and when your consignment is dispatched.

Orders

Orders can be placed either online using our website www.gardenersforge.co.uk or by emailing info@gardenersforge.co.uk.co.uk.
We also accept orders by telephone please call 01686 639523.

Payment

We accept payment via BACS, credit/debit card and cash. Payment is to be cleared before dispatch

Returns

If you wish to return goods for any reason, except for manufacture fault, you must notify us in writing giving the reason. You are responsible for all shipping costs. We are not responsible for any damage of loss suffered when returning goods to us.
Goods returned, which have been merchandised or are not in a re-saleable condition, will not be refunded.
We will arrange replacement of any goods with a manufacturing fault.

Online auctions

To protect the integrity and value of our products we do not allow the selling of our goods on online auctions. We will not supply any customers who intend to list our items on Amazon Marketplace, Facebook Marketplace, TikTok, Etsy, ebay, ebid or any other online auction or marketplace site and we reserve the right to close or refuse accounts that intend to breach this condition.

Garden Shows

We exhibit regularly at garden shows and in order to preserve exclusivity we do not allow our products to be sold at garden shows where we will be exhibiting ourselves under the name of Gardeners Forge or Orchard Garden Antiques. An event list is displayed on the website and stockists are welcome to sell at garden shows we do not attend.

Copyright

All elements of Gardeners Forge and Orchard Garden Antiques including goods, website content, logos, photography and graphics are protected by the relevant design rights and UK copyright laws.

Should you wish to use our photographs or graphics for marketing purposes, please contact our office to gain permission.